Strengthen consumer rights and the consumer advice center
The SPD wants to make the Hamburg consumer advice center's services permanent and expand them where possible. At the federal level it pushes for longer warranty periods, free credit reports and a repair index.
The consumer advice center helps people with problems over purchases and contracts. The SPD wants to keep and expand this service. Customers should have longer warranty rights. Credit reports from Schufa should be free.
On-site advice in Billstedt/Horn, Lurup, Neuwiedenthal and Osdorfer Born and digital services such as video consultations are to stay. At the federal level, the SPD calls for a cap on the amount in dispute in injunction suits to benefit consumer advice centers. Credit reports, for example from Schufa, are to be free and transparent at least once a quarter. A repair index is meant to cut waste, save resources and promote a circular economy.
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„Damit wir Menschen noch effektiver zu ihrem Recht verhelfen können, setzen wir uns auf Bundesebene für faire Rahmenbedingungen im Sinne der Verbraucher*innen ein“Translation: So that we can help people assert their rights even more effectively, we advocate at the federal level for fair framework conditions in the interest of consumers
Placement
- Economyleaning more state
Longer warranty periods and disclosure duties extend regulation in favor of consumers.