Strengthen the consumer advice center and expand counseling
The SPD wants to secure funding and staffing for the Verbraucherzentrale Rheinland-Pfalz (the state's consumer advice center) and expand advice offices, including in rural areas. Consumer protection is also meant to protect people in the digital world, and the platform treats it as a social issue.
The SPD wants to strengthen the consumer advice center. It should have enough money and staff. There should be advice offices in rural areas too. People should be better protected from fraud online.
The platform bases the need on new business models, large platforms, artificial intelligence and higher energy and living costs. Local advice offices are to grow so that easily accessible services remain in rural areas. Digital formats and low-barrier materials are meant to make advice possible wherever people live. As online risks, the SPD names misleading advertising, opaque handling of data and online fraud, which it says hit less confident users hardest.
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„Wir stärken die Verbraucherzentrale Rheinland-Pfalz als zentrale Institution der Verbraucherberatung und -bildung und sichern ihre verlässliche finanzielle und personelle Ausstattung.“Translation: We will strengthen the Verbraucherzentrale Rheinland-Pfalz as the central institution for consumer advice and education and secure reliable funding and staffing for it.
Placement
- Economyleaning more state
Publicly secured and expanded consumer advice incrementally strengthens the state-backed protective role vis-à-vis the market.