Expand consumer advice centers and secure their funding
The Greens want to support the consumer advice centers in building digital services and to substantially expand advice on energy and climate. The party regards independent consumer advice as an essential public service. The network of advice offices is to be funded for the long term.
Consumer advice centers help people, for example before buying solar panels. The Greens want more of this advice. Many services should be free. There should also be more advice online.
The digital advice formats created during the pandemic are to stay and grow because, according to the program, they especially help people who are less mobile. Advice on the energy transition and climate protection is to be greatly expanded and often free, since households face large investments. Together with the Verbraucherzentrale NRW (the state consumer advice organization), the advice offices are to be modernized, increased in number if necessary and given lasting financial security.
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„Wir werden daher die Beratungsstrukturen der Verbraucherzentralen in NRW im Bereich Energiewende und Klimaschutz deutlich aufstocken und viele Angebote kostenfrei zur Verfügung stellen.“Translation: We will therefore substantially increase the advisory capacity of the consumer advice centers in NRW in the area of energy transition and climate protection and make many services available free of charge.
Placement
- Economyleaning more state
More publicly funded advice, some of it free, gradually expands a public service.
- Climateleaning climate first
Expanding energy advice is meant to ease private investment in solar and renovation and thereby advance climate protection.