Strengthen the consumer advice center and set up a portal
The CDU wants to expand funding for the Verbraucherzentrale (consumer advice center) and create a central online portal that pools consumer information from all levels of government. At the federal level, it advocates stronger consumer rights in several sectors.
The CDU wants to protect consumers better. The consumer advice center should get more money. There should be one website with all important information. Consumers should get more rights, for example with phone contracts.
The portal is meant to make everything from food warnings to energy and debt counseling available in one place. The CDU calls for stronger rights in areas including long-term contracts, travel, electric mobility, the digital sphere, the financial market and debt collection. Examples named are abusive websites, discriminatory algorithms and transparent bank fees. Consumer education is to get more room in schools, in out-of-school programs and on social media. The EU Commission's consumer agenda and the recommendations of the Data Ethics Commission are to feed into this work.
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„Wir wollen ein zentrales Onlineverbraucherportal einrichten, in dem alle Informationen von Land, Kreis, Kommune und Verbraucherzentrale gebündelt werden.“Translation: We want to set up a central online consumer portal that pools all information from the state, districts, municipalities and the consumer advice center.
Placement
- Economyleaning more state
Stronger consumer rights vis-à-vis providers and more public funding for the consumer advice center mean incrementally more regulation and public services.