Digitize public administration, keep local citizen offices
The Free Voters want to speed up the digitization of state and municipal administration. At the same time, citizen offices are to serve as a first point of contact even in small municipalities, so that people can still talk to someone in person.
The Free Voters want government offices to go digital. People should be able to file forms from home. Small towns should still have a citizen office. Staff there help people in person.
The platform calls for districts to use mutually compatible software wherever possible. Central registers are meant to link data faster and avoid gaps, and records are to be archived digitally. Procedures should run digitally from start to finish, with no switching between paper and screen. Public Wi-Fi is to become a mandatory task of the state of Saxony. New forms of citizen participation, such as citizen apps, are to be funded. The platform names missing standards and underfunded municipalities as obstacles.
Show the original quote (page 18)
„Jeder, der möchte, soll Behördengänge von zu Hause aus erledigen können, aber auch lebendige Ansprechpartner vor Ort finden.“Translation: Anyone who wishes should be able to handle dealings with the authorities from home, but also find real-life contacts on site.
Placement
This point touches none of the axes.